Throw Out The Manual

A New Venture

Ok now that the clickbait title is out of the way, stop freaking out. I'm still the Co-founder of Reclaim Hosting and have absolutely no plans for people to be rid of me so easily just yet. That being said, it was high time that I confessed to

Ping Pong

Sometimes feels like there's some ridiculous equation in my head that forces me to think that the longer I go without writing, the more profound whatever post I have in my head needs to be. Talk about bullshit. This post is not the profound one. But it is

Quick Documentation Workflows with Clarify

At Reclaim Hosting we've jumped between a few different documentation platforms over the years, from Zendesk's native "Help Center" to static generated content using MkDocs, a dynamic site with a flat file system using Grav, to more recently deciding that our community forums which

Investing in Community

I recently received a support ticket, not so much asking for support, but rather wondering about the status of https://community.reclaimhosting.com/ and why it wasn't promoted more. The person pointed out that it wasn't really linked anywhere or mentioned as far as they could

Federated Choral Explanations for Documentation

I've recently been thinking more and more about documentation and the ways in which Reclaim Hosting as well as the growing number of schools doing Domain of One's Own answer the common "How do I X?" questions that come up. While there are certainly

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